The most customer facing group we have are the professionals answering the questions our clients are asking every day. Their interaction is a rapport building opportunity to create a customer loyalty experience, but it is also the best opportunity to identify other needs of theses clients. There isn’t a better time to close than after an objection or issue has been … Read More
Stop Selling Your Stuff
A common mistake when in sales is that people think they know what their clients needs are without really asking them. We have found many of our clients struggle with asking the right questions to fully determine what their clients needs are. We at Business Development University recommend to our clients all the time to stop selling and start … Read More
Line in the Sand
There is a line in the sand for sales professionals as well as non-selling professionals that need to develop business. That line is the imaginary line that if crossed, takes someone from being a professional “sales” person to that unprofessional, pushy “used car salesman” type individual. So many business developers are so afraid of people viewing them as too … Read More
FISHING WITH A NET
For those of you that have ever gone fishing with a fishing rod…typically there is one hook at the end of the line and the most that you can ever catch is one at a time. Now, when the fisherman takes a big old net through a school of fish she catches a multitude of fish at once. That is … Read More