The 3 Questions All Sales Professionals Must Ask Themselves

Sales and business development are a function of three key areas.  So if your sales aren’t where you think they should be, you need to ask yourself three questions: Am I doing the right activities to fill the pipeline with qualified prospects on a consistent basis? Do I have a good process, once I’m in front of prospect or suspect, … Read More

Sales Managers: Providing Effective Feedback

Feedback is meant to help your sales professional improve their performance ongoing. It is not meant for them to feel bad, guilty or shamed for a situation; it is so that they walk away with the tools to perform better in the future. For many sales leaders, feedback is a critical tool for encouraging the right behaviors that drive better performance. For … Read More

3 Steps for More Effective Sales Coaching Meetings

Coaching is in place for one specific purpose, to help improve your team member whether it be productivity, client services, appearance, conversation or anything else that might be standing in the way of success.  It is not punishment, nor should your team members ever feel as if it is. Coaching should be a meeting that they look forward to, that they … Read More

Sales Managers: 5 Steps to Get Your Team Hitting Their Goals

Do you have a sales team of dynamic individuals that is struggling to achieve your company’s sales goals on a consistent basis? Perhaps the roadblock to your team’s success is the lack of a succinct game plan, utilizing each account executive’s individual talents and strengths. How do you create team success from individual contributions? Evaluate who is achieving their goals … Read More

Sales Managers NEED to Use the “R” FIVE Approach

In order to maximize top line growth, it is important to examine 5 critical components of a sales organization by asking the following question: Do you have the Right number of the Right people doing the Right number of the Right things Right? The first aspect of growing a sales organization is to evaluate whether you have the right number of sales people working for you. As companies grow, there … Read More

11 Strategies Sales Professionals Need to Manage Their Email

Weeding through and responding to email is one of the most time consuming activities we might have on a daily basis. When I was VP of Sales at ADP, between snail mail, email and voice mail, I could spend all day with mail management.   Today, it is primarily email that bogs us down and the most frustrating thing about it is … Read More

Start Helping, Not Selling

Although I have been in sales in one capacity or another for over 30 years and BDU is a sales training, coaching and consulting company, I am a big believer that nobody in the whole wide world wants to be sold anything.  People or companies are seeking help to achieve their goals and objectives.  In other words…they want to be helped out.  So I tell people that they … Read More

Stop Showing Up and Throwing Up

Last week a neighbor called and asked if I’d sit down with her to discuss a business opportunity. I told her that I was not a good prospect and was extremely busy with Business Development University, but she persisted and told me that it would only take 20 minutes of my time. With great reluctance, I scheduled her to come … Read More

Does Your Customer Service Team Drive Leads to Your Sales Professionals?

The most customer facing group we have are the professionals answering the questions our clients are asking every day. Their interaction is a rapport building opportunity to create a customer loyalty experience, but it is also the best opportunity to identify other needs of theses clients.  There isn’t a better time to close than after an objection or issue has been … Read More

7 Tips to Help Your Close Ratio

Closing ratio is how many proposals convert to sales. So, if you close one client for every four proposals, your close ratio is 25 percent.  If you find that your close ratio is not where it needs to be, that your proposals on the street are not converting BDU suggests that you try these 7 tips and you will see … Read More